This Payment & Billing Policy outlines the terms for deposits, payment installments, late fees, and procedures for non-payment for all video services provided by Wingo Video Production Services. By booking our services, you agree to the following terms:
1. Payment Schedule
To ensure a smooth booking and project process, payments are divided into three stages:
- Deposit at Booking (25%)
A non-refundable deposit equal to 25% of the total service cost is due at the time of the consultation if you decide to proceed with booking. This secures your date and project on our calendar.
- Payment on the Day of Service (25%)
An additional 25% of the total service cost is due on the day the filming or video services are provided.
- Final Payment at Project Completion (50%)
The remaining 50% balance is due upon completion of the project and prior to the release of final deliverables.
2. Accepted Payment Methods
We currently accept the following forms of payment:
- Cash – Accepted at the time payments are due.
- Personal Check – Acceptable for payments less than $1,000. All services and deliverables will be placed on hold until the check clears, usually 3-5 business days.
- Bank Cashier’s Check – Required for any amounts greater than $1,000.
- Venmo – Digital payment option for convenience.
Credit and debit cards are not accepted at this time.
3. Payment Deadlines & Grace Periods
- Deposit: Due immediately at booking to confirm services.
- Day-of-Service Payment: Due by the end of the service day. A 3-day grace period is provided before late fees apply.
- Final Payment: Due within 7 calendar days of project completion and prior to delivery of the final video(s). A 5-day grace period is provided before late fees apply.
4. Late Fees
Payments not received within the applicable grace period will incur:
- A late fee of $25 or 5% of the overdue balance (whichever is greater) applied after the grace period ends.
- An additional 5% fee applied for every 14 calendar days the payment remains unpaid beyond the grace period.
5. Conditions for Non-Payment
- If payment remains outstanding 30 days after the due date, Wingo Video Production Services reserves the right to:
- Suspend all services and withhold delivery of any media or final project files.
- Pursue collections, including legal action, to recover the balance due.
- Apply any additional costs associated with collection efforts to the outstanding balance.
6. Returned or Declined Payments
If a payment is declined or returned (e.g., insufficient funds, stopped payment, etc.):
- The client is responsible for any bank fees or third-party processing charges incurred.
- Full payment must be resolved within 5 calendar days to prevent additional late fees or project delays.
7. Project Delays Due to Non-Payment
Delays in payment may result in postponed project delivery timelines. Wingo Video Production Services is not liable for missed deadlines if payment terms are not met.
8. Modifications to This Policy
We reserve the right to update or modify this Payment & Billing Policy at any time. Clients will be notified of any changes prior to their effective date.